{"id":3409,"date":"2026-01-02T17:28:03","date_gmt":"2026-01-02T22:28:03","guid":{"rendered":"https:\/\/valoptim.agency\/?page_id=3409"},"modified":"2026-02-03T20:15:35","modified_gmt":"2026-02-04T01:15:35","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/valoptim.agency\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<h1>Politique de confidentialit\u00e9<\/h1>\n<p>Derni\u00e8re mise \u00e0 jour : 2 d\u00e9cembre 2026<\/p>\n<p>ValOptim accorde une grande importance \u00e0 la protection des renseignements personnels et au respect de la vie priv\u00e9e. La pr\u00e9sente politique vise \u00e0 expliquer de mani\u00e8re claire quelles informations sont collect\u00e9es, dans quel but, et comment elles sont utilis\u00e9es et prot\u00e9g\u00e9es, conform\u00e9ment aux exigences applicables au Qu\u00e9bec (Loi 25) et en France (RGPD).<\/p>\n<hr \/>\n<h2>1. Responsable de la protection des renseignements personnels<\/h2>\n<p>Le responsable de la protection des renseignements personnels est :<\/p>\n<p><strong>ValOptim<\/strong><br \/>\nResponsable : F\u00e9lix Hini<br \/>\nContact : via le formulaire de contact du site<\/p>\n<hr \/>\n<h2>2. Renseignements personnels collect\u00e9s<\/h2>\n<p>Nous collectons uniquement les renseignements strictement n\u00e9cessaires lorsque vous utilisez notre site, notamment via le formulaire de contact ou la prise de rendez-vous.<\/p>\n<p>Les renseignements pouvant \u00eatre collect\u00e9s sont :<\/p>\n<ul>\n<li>Nom<\/li>\n<li>Adresse courriel<\/li>\n<li>Num\u00e9ro de t\u00e9l\u00e9phone<\/li>\n<li>Contenu du message que vous nous transmettez<\/li>\n<li>Informations fournies volontairement lors d\u2019un appel exploratoire<\/li>\n<\/ul>\n<p>Aucune donn\u00e9e sensible n\u2019est collect\u00e9e.<\/p>\n<hr \/>\n<h2>3. Finalit\u00e9s de la collecte<\/h2>\n<p>Les renseignements personnels sont collect\u00e9s exclusivement pour les finalit\u00e9s suivantes :<\/p>\n<ul>\n<li>R\u00e9pondre \u00e0 vos demandes de contact<\/li>\n<li>Planifier et tenir un appel exploratoire<\/li>\n<li>\u00c9valuer la pertinence d\u2019un accompagnement potentiel<\/li>\n<li>Assurer le suivi des \u00e9changes<\/li>\n<li>Envoi de r\u00e9sultats d&rsquo;audit par SMS (si consenti)<\/li>\n<\/ul>\n<p>Vos renseignements ne sont jamais utilis\u00e9s \u00e0 des fins de prospection non sollicit\u00e9e ni revendus \u00e0 des tiers.<\/p>\n<p><b data-path-to-node=\"6,0\" data-index-in-node=\"0\">Confidentialit\u00e9 des informations mobiles<\/b><\/p>\n<p>Aucune information mobile ne sera partag\u00e9e avec des tiers\/affili\u00e9s \u00e0 des fins de marketing\/promotionnel. Toutes les cat\u00e9gories ci-dessus excluent les donn\u00e9es d&rsquo;acceptation de la messagerie texte et le consentement; ces informations ne seront pas partag\u00e9es avec des tiers. <i data-path-to-node=\"6,0\" data-index-in-node=\"313\">(Translation for compliance review: No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.)<\/i><\/p>\n<hr \/>\n<h2>4. Base l\u00e9gale du traitement<\/h2>\n<p>Selon votre lieu de r\u00e9sidence, les bases l\u00e9gales applicables sont :<\/p>\n<ul>\n<li><strong>RGPD (France)<\/strong> : int\u00e9r\u00eat l\u00e9gitime et demande explicite de l\u2019utilisateur<\/li>\n<li><strong>Loi 25 (Qu\u00e9bec)<\/strong> : finalit\u00e9 \u00e9vidente et consentement implicite par l\u2019envoi volontaire des informations<\/li>\n<\/ul>\n<hr \/>\n<h2>5. Outils et services tiers<\/h2>\n<h3>a) Formulaire de contact<\/h3>\n<p>Les donn\u00e9es transmises via le formulaire sont utilis\u00e9es uniquement pour r\u00e9pondre \u00e0 votre demande.<\/p>\n<h3>b) Prise de rendez-vous<\/h3>\n<p>La planification d\u2019un appel exploratoire est r\u00e9alis\u00e9e via un service tiers de prise de rendez-vous (ex. Cal.com). Les informations que vous y fournissez sont soumises \u00e0 la politique de confidentialit\u00e9 de ce service.<\/p>\n<h3>c) reCAPTCHA<\/h3>\n<p>Ce site est prot\u00e9g\u00e9 par Google reCAPTCHA afin de pr\u00e9venir le spam et les abus. L\u2019utilisation de reCAPTCHA est soumise \u00e0 la politique de confidentialit\u00e9 et aux conditions d\u2019utilisation de Google.<\/p>\n<hr \/>\n<h2>6. Conservation des renseignements<\/h2>\n<p>Les renseignements personnels sont conserv\u00e9s uniquement pour la dur\u00e9e n\u00e9cessaire aux finalit\u00e9s pour lesquelles ils ont \u00e9t\u00e9 collect\u00e9s, soit :<\/p>\n<ul>\n<li>le temps requis pour r\u00e9pondre \u00e0 votre demande<\/li>\n<li>ou pour assurer un suivi raisonnable de la relation<\/li>\n<\/ul>\n<p>Ils sont ensuite supprim\u00e9s ou anonymis\u00e9s.<\/p>\n<hr \/>\n<h2>7. S\u00e9curit\u00e9 des renseignements<\/h2>\n<p>ValOptim met en place des mesures raisonnables de s\u00e9curit\u00e9 afin de prot\u00e9ger les renseignements personnels contre l\u2019acc\u00e8s non autoris\u00e9, la perte, l\u2019utilisation abusive ou la divulgation.<\/p>\n<hr \/>\n<h2>8. Droits des personnes concern\u00e9es<\/h2>\n<p>Selon votre juridiction, vous disposez notamment des droits suivants :<\/p>\n<ul>\n<li>Droit d\u2019acc\u00e8s \u00e0 vos renseignements personnels<\/li>\n<li>Droit de rectification<\/li>\n<li>Droit de retrait du consentement<\/li>\n<li>Droit \u00e0 la suppression, lorsque applicable<\/li>\n<\/ul>\n<p>Toute demande relative \u00e0 l\u2019exercice de ces droits peut \u00eatre faite via le formulaire de contact du site.<\/p>\n<hr \/>\n<h2>9. Modifications de la politique<\/h2>\n<p>ValOptim se r\u00e9serve le droit de modifier la pr\u00e9sente politique de confidentialit\u00e9 afin de refl\u00e9ter toute \u00e9volution l\u00e9gale ou op\u00e9rationnelle. La version en vigueur est celle publi\u00e9e sur le site.<\/p>\n<hr \/>\n<h2>10. Contact<\/h2>\n<p>Pour toute question concernant cette politique ou le traitement de vos renseignements personnels, vous pouvez nous contacter via le formulaire de contact du site.<\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 2 d\u00e9cembre 2026 ValOptim accorde une grande importance \u00e0 la protection des [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3409","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"F\u00e9lix Hini @ ValOptim","author_link":"https:\/\/valoptim.agency\/en\/author\/felixvaloptim-agency\/"},"uagb_comment_info":0,"uagb_excerpt":"Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 2 d\u00e9cembre 2026 ValOptim accorde une grande importance \u00e0 la protection des [&hellip;]","_links":{"self":[{"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/pages\/3409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/comments?post=3409"}],"version-history":[{"count":2,"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/pages\/3409\/revisions"}],"predecessor-version":[{"id":3441,"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/pages\/3409\/revisions\/3441"}],"wp:attachment":[{"href":"https:\/\/valoptim.agency\/en\/wp-json\/wp\/v2\/media?parent=3409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}