{"id":3442,"date":"2026-02-03T20:21:39","date_gmt":"2026-02-04T01:21:39","guid":{"rendered":"https:\/\/valoptim.agency\/?page_id=3442"},"modified":"2026-02-03T20:21:40","modified_gmt":"2026-02-04T01:21:40","slug":"conditions-utilisation","status":"publish","type":"page","link":"https:\/\/valoptim.agency\/en\/conditions-utilisation\/","title":{"rendered":"Conditions d&rsquo;utilisation"},"content":{"rendered":"<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Derni\u00e8re mise \u00e0 jour : 3 f\u00e9vrier 2026<\/b><\/p>\n<p data-path-to-node=\"6\">Bienvenue sur le site web de <b data-path-to-node=\"6\" data-index-in-node=\"29\">Agence ValOptim AI<\/b> (\u00ab nous \u00bb, \u00ab notre \u00bb ou \u00ab l&rsquo;Entreprise \u00bb). En acc\u00e9dant \u00e0 ce site web ou en utilisant nos services (audit, agent vocal, automatisations), vous acceptez d&rsquo;\u00eatre li\u00e9 par les pr\u00e9sentes conditions.<\/p>\n<h4 data-path-to-node=\"7\">1. Acceptation des conditions<\/h4>\n<p data-path-to-node=\"8\">En utilisant nos services et en fournissant vos informations personnelles, vous confirmez que vous avez l&rsquo;\u00e2ge l\u00e9gal de la majorit\u00e9 dans votre juridiction et que vous acceptez les pr\u00e9sentes conditions.<\/p>\n<h4 data-path-to-node=\"9\">2. Services et Audits<\/h4>\n<p data-path-to-node=\"10\">Nous fournissons des solutions d&rsquo;automatisation et d&rsquo;intelligence artificielle. Les audits op\u00e9rationnels fournis (par agent vocal ou formulaire) sont donn\u00e9s \u00e0 titre informatif pour \u00e9valuer le potentiel d&rsquo;optimisation de votre entreprise.<\/p>\n<h4 data-path-to-node=\"11\">3. Politique de messagerie mobile (SMS) \/ Mobile Messaging Policy<\/h4>\n<p data-path-to-node=\"12\"><i data-path-to-node=\"12\" data-index-in-node=\"0\">Cette section r\u00e9git l&rsquo;utilisation de nos services de communication par SMS. \/ This section governs the use of our SMS communication services.<\/i><\/p>\n<p data-path-to-node=\"13\">En consentant \u00e0 la messagerie SMS de ValOptim (via notre formulaire web ou verbalement), vous acceptez ce qui suit :<\/p>\n<ul data-path-to-node=\"14\">\n<li>\n<p data-path-to-node=\"14,0,0\"><b data-path-to-node=\"14,0,0\" data-index-in-node=\"0\">Programme :<\/b> Vous recevrez des SMS transactionnels concernant vos r\u00e9sultats d&rsquo;audit, des confirmations de rendez-vous ou des mises \u00e0 jour sur nos services.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,1,0\"><b data-path-to-node=\"14,1,0\" data-index-in-node=\"0\">Fr\u00e9quence :<\/b> La fr\u00e9quence des messages peut varier. <em>(Message frequency varies).<\/em><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,2,0\"><b data-path-to-node=\"14,2,0\" data-index-in-node=\"0\">Frais :<\/b> Des frais de messagerie et de donn\u00e9es peuvent s&rsquo;appliquer selon votre forfait mobile. <em>(Msg &amp; data rates may apply).<\/em><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,3,0\"><b data-path-to-node=\"14,3,0\" data-index-in-node=\"0\">Op\u00e9rateurs :<\/b> Les op\u00e9rateurs de t\u00e9l\u00e9phonie mobile ne sont pas responsables des messages retard\u00e9s ou non livr\u00e9s. <em>(Carriers are not liable for delayed or undelivered messages).<\/em><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,4,0\"><b data-path-to-node=\"14,4,0\" data-index-in-node=\"0\">Annulation <em>(Opt-out)<\/em> :<\/b> Vous pouvez annuler le service SMS \u00e0 tout moment. Envoyez simplement le mot-cl\u00e9 <b data-path-to-node=\"14,4,0\" data-index-in-node=\"103\">STOP<\/b> par SMS. Apr\u00e8s avoir envoy\u00e9 \u00ab\u00a0STOP\u00a0\u00bb, nous vous enverrons un SMS pour confirmer que vous avez \u00e9t\u00e9 d\u00e9sabonn\u00e9. Apr\u00e8s cela, vous ne recevrez plus de SMS de notre part. <em>(Reply STOP to cancel).<\/em><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,5,0\"><b data-path-to-node=\"14,5,0\" data-index-in-node=\"0\">Aide <em>(Help)<\/em> :<\/b> Si vous rencontrez des probl\u00e8mes avec le programme de messagerie, vous pouvez r\u00e9pondre avec le mot-cl\u00e9 <b data-path-to-node=\"14,5,0\" data-index-in-node=\"117\">AIDE<\/b> ou <b data-path-to-node=\"14,5,0\" data-index-in-node=\"125\">HELP<\/b> pour obtenir plus d&rsquo;assistance, ou nous contacter directement \u00e0 info@valoptim.ca.<\/p>\n<\/li>\n<\/ul>\n<h4 data-path-to-node=\"15\">4. Propri\u00e9t\u00e9 intellectuelle<\/h4>\n<p data-path-to-node=\"16\">Tout le contenu pr\u00e9sent sur ce site (textes, logos, outils d&rsquo;audit) est la propri\u00e9t\u00e9 exclusive de Agence ValOptim AI et est prot\u00e9g\u00e9 par les lois sur la propri\u00e9t\u00e9 intellectuelle du Canada.<\/p>\n<h4 data-path-to-node=\"17\">5. Limitation de responsabilit\u00e9<\/h4>\n<p data-path-to-node=\"18\">Agence ValOptim AI ne pourra \u00eatre tenue responsable des dommages directs, indirects ou cons\u00e9cutifs r\u00e9sultant de l&rsquo;utilisation ou de l&rsquo;impossibilit\u00e9 d&rsquo;utiliser nos services ou les r\u00e9sultats de nos audits.<\/p>\n<h4 data-path-to-node=\"19\">6. Droit applicable<\/h4>\n<p data-path-to-node=\"20\">Ces conditions sont r\u00e9gies et interpr\u00e9t\u00e9es conform\u00e9ment aux lois de la province de Qu\u00e9bec et aux lois du Canada applicables. Tout litige sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux du district judiciaire de Montr\u00e9al, Qu\u00e9bec.<\/p>\n<h4 data-path-to-node=\"21\">7. Contact<\/h4>\n<p data-path-to-node=\"22\">Pour toute question concernant ces conditions, veuillez nous contacter :<\/p>\n<ul data-path-to-node=\"23\">\n<li>\n<p data-path-to-node=\"23,0,0\"><b data-path-to-node=\"23,0,0\" data-index-in-node=\"0\">Agence ValOptim AI<\/b><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,1,0\">Courriel : info@valoptim.ca<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,2,0\">Adresse : 5450 Chem. de la C\u00f4te-des-Neiges #300, Montr\u00e9al, QC H3T 1Y7<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 3 f\u00e9vrier 2026 Bienvenue sur le site web de Agence ValOptim AI (\u00ab nous \u00bb, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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